FAQ

Are you an authorized retailer of all your items?


  • Yes, Craft-e-Corner is an authorized seller of Cricut products.
  • Unless noted (and part of our Used and Open Box Collection), all items are brand new and in original packaging.

Do your products have warranties?


  • Yes, Cricut has you covered! All Cricut cutting machines, heat presses, light pads and lamps are guaranteed against defects by the manufacturer for one year.
  • Find the details of your Cricut warranty for these products on the manufacturer's website at https://help.cricut.com/hc/en-us/articles/360009431214-What-is-my-warranty.
  • Please reach out to a Cricut Member Care Representative for service for your product. Their phone number for US customers is 877 727 4288. Cricut stands behind their products and they will be happy to help.

Can I return an item?


  • Of course! UNOPENED and UNUSED products purchased within 30 days may be returned for a refund.
  • In the case of buyer's remorse, buyers are responsible for return shipping costs.
  • Please refer to our Returns page for additional details.

Do you price match?


  • No, we do not offer price matching. Craft-e-Corner is proud to offer you quality crafting supplies at everyday low prices.
  • We have frequent sales and coupon codes that offer even lower discounted prices on select items.
  • Sign up for our newsletter and get 10% off your order, excluding sale items.

Do you offer free shipping?


  • Orders totaling $99 or more ship free to addresses in the contiguous United States.
  • Free shipping does not include shipments to Alaska, Hawaii and Puerto Rico or any other territories under the protection of the United States.

Can I use a coupon code on sale items?


Can I use more than one coupon code per order?


  • No, only one coupon code may be used per order. 

Do you accept purchase orders and terms of payment?


  • Effective August 31, 2021, we no longer accept purchase orders as a payment method.