We offer hassle-free returns within 30 days of purchase. Please reach out to us at firstname.lastname@example.org for return instructions before returning your item.
Only items that are new, unused, and in original packaging may be returned. Gift cards and downloadable software products are not returnable.
We extend the return window for items purchased between Nov. 1 and Dec. 31 as gifts. These items may be returned through Jan. 31 of the next year provided items are in new condition.
Craft-e-Corner will take corrective and timely action to remedy an order that was received in error or received damaged. Items that are deemed defective after use will be processed through the manufacturer's warranty.
For other returns, the buyer is responsible for the cost of return shipping. If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance.
Your return will be inspected after it arrives at our facility. Items that are new, unused, and in original packaging will be fully refunded the cost of the item plus any original shipping costs.
Refunds will be applied to your original method of payment.
Please check with your bank or credit card company as it may take some time before your refund is officially posted. However, please reach back out to us with any questions.
Packages returned to us due to an incorrect or invalid address will only be reshipped following address verification and payment of a new shipping fee.
If you have a special character in your name or address, please provide the English address or substitute an English character that best resembles your language to help ensure your package can be delivered by the carrier.